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Customer Support

Change the owner of your policy

For Life Cover, Mortgage Cover and Income Protection

  • Just open our change of ownership form, print it, complete it and return it to us. We’ll take it from there.
  • If there is more than one owner of your policy, all owners will need to sign the change of ownership form. Use more than one form if you need to.
  • Sorry, but this does need to be physically completed, we can’t accept electronic signatures under current regulations.

For Funeral Cover:

  • only the beneficiary can be changed, you cannot change the policy owner.

Why is this important?

The beneficiary is the person who will receive any money form a claim, so it’s important that the person named on your policy is the person you want.

Only the owner of a policy is allowed to make changes to it. If there are two or more owners all owners have to agree to the changes (like changing the cover or cancelling the policy). The owners also have the ability to tell us who we can and cannot talk to about their policy.

We aren’t able to register a trust as the owner of a life insurance policy. The trustees of a trust can however be listed as owners, if you are changing the ownership to the trustees please ensure all trustees sign as ‘New Owners’.

Sorry, but this does need to be physically completed, we can’t accept electronic signatures under current regulations.

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