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Customer Support

Change to a non-smoker

If your policy document says you are a smoker, vaped or used E-cigarettes within the last 12 months you are considered to be a smoker.

Once you have been smokefree and have not smoked tobacco or any other substance including e-cigarettes and vaping, for 12-24 months depending on your policy, you can request to change to non-smoker rates which are cheaper.

Just fill in this declaration and return it to us.

Non-smoker declaration (PDF)

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