Customer Support

Funeral and Mortgage Insurance Policy Holders

Mortgage Insurance

Our Mortgage Insurance was withdrawn from sale on November 2020. If you have a policy with us, nothing changes for you, however new Mortgage Cover policies, are unavailable after this date.

Mortgage Insurance pays off the mortgage in the event of your death, by paying the debt directly to your lending institution. If you need to make a claim, make any changes to your policy or have any questions, please get in touch or use the forms in the menu bar.

Funeral Insurance

Our Funeral Insurance was withdrawn from sale in May 2021. If you have a policy with us, nothing changes for you. However new Funeral Cover policies, are unavailable after this date.

Funeral Insurance pays cash that can be used however your family needs so that they can focus on mourning and celebrating your life. If you need to make a claim, change details of your policy or have any questions please get in touch or use the appropriate form from the menu bar.

Even though you can’t take out a new Funeral Cover policy through Pinnacle Life directly, you might want to check out Seniors Funeral Insurance from New Zealand Seniors or OneChoice Life Insurance which is also issued by Pinnacle Life.

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