Our team are passionate about what we do, and being there for our customers when they need it most. If you email or phone you'll be talking to one of us. From left to right: Eddie Lio, Jane Barron, Louise Smitsdorff-Gilbert, Eric Hwang, Emma McEwan, Anna Harris, Cathrine Stead, Gillian Vaughan, Kerry Vaughan, Mario Wilson, Hannah Wise, Amy Cavanaugh. Absent; Shannon Doolan
Gillian Vaughan BP&RM
Gillian was appointed Chief Executive of Pinnacle Life in April 2018. Gillian has nearly 20 years experience in the life insurance industry, having joined Pinnacle in 1999. She has worked in all areas of the business including strategy, technology, risk, customer sales
Ben Coulter BSc, BCA, FIAA & FNZSA
Ben was appointed as Pinnacle Life's Actuary in September 2017. He is a director in the actuarial consulting team at PwC New Zealand. Ben has over 15 years of experience working with the insurance industry in various roles covering pricing, product development, valuation
Amy Cavanaugh BCA, BA
General Manager Operations
Amy joined Pinnacle Life in June 2018 and is responsible for leading the Operations Team to manage day-to-day processes and procedures across finance, risk, technology and product. She has experience across Insurance & Banking with her previous role focused on supporting a simple and easy claims experience. Amy brings a passion for bringing the customer to the centre of all her business’ processes and projects.