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Our team are passionate about what we do, and being there for our customers when they need it most.

Gillian Vaughan BP&RM

Chief Executive

Gillian was appointed Chief Executive of Pinnacle Life in April 2018. Gillian has more than 20 years experience in the life insurance industry, having joined Pinnacle in 1999. She has worked in all areas of the business including strategy, technology, risk, customer sales and service, with her most recent role being General Manager Operations. In addition to her role at Pinnacle Life, in 2020 Gillian was recognised for her services to Wildlife Conservation with a Queens Service Medal.

Ben Coulter BSc, BCA, FIAA & FNZSA

Appointed Actuary

Ben was appointed as Pinnacle Life's Actuary in September 2017. He is a partner in the actuarial consulting team at PwC New Zealand. Ben has over 15 years of experience working with the insurance industry in various roles covering pricing, product development, valuation and capital management.

Kerry Vaughan

Marketing Products and Partnerships Manager

Kerry was involved in the start-up of Pinnacle Life before spending time overseas and has built up more than 15 years’ experience in the life insurance industry. Kerry has worked across the business in various roles covering, pricing, marketing, product development, customer service and with our partners.

Jane Barron

Marketing Communications and Technology Manager

Jane joined Pinnacle Life in 2017 and has responsibility for Marketing Communications and Technology. Jane comes from a background in life insurance, banking, and retail with experience in project management, digital marketing, brand management, customer journeys and marketing strategy.